Simple, transparent pricing
Choose the plan that best fits your business needs. One-time implementation fee + predictable monthly platform fee.
Starter / Local Business
Suitable for small clinics, diagnostic centres, and local businesses.
Implementation
Platform Fee
- Defined minute allowance included
- Metered additional usage
- AI receptionist
- Call summaries & transcripts
- Email support
Business
For growing businesses needing active lead generation.
Implementation
Platform Fee
- Higher included usage
- Lead capture workflows
- Appointment workflows
- Business knowledge base
- Basic integrations
Advanced
For established businesses needing custom solutions.
Implementation
Platform Fee
- Custom workflows
- CRM & API integrations
- Multiple numbers / agents
- Advanced reporting
- Priority support
Enterprise
For organizations with custom requirements and high volume.
Implementation
Platform Fee
- Custom implementation
- Usage-based pricing
- SLA / support negotiated separately
- Dedicated success manager
- High Availability SLA
Want to see it in action first? Qualified businesses can apply for a 7-day pilot. Book a demo to learn more.
Frequently Asked Questions
Have questions? We've got answers. If you need anything else, our support team is ready to help.
How are calling minutes calculated?
Minutes are calculated based on the actual connection time of the call, rounded up to the nearest minute. Both inbound and outbound calls count towards your monthly limit.
Can I use my own phone numbers?
Yes! On the Business and Advanced plans, you can easily port your existing Twilio or SIP numbers over to VoiceOrbit.
What happens if I go over my minute limit?
If you exceed your included minutes, you will be billed a simple overage rate for each additional minute. You can set up alerts to notify you before this happens.